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The Privacy Policy of
Australia 4 Wheel Drive Rentals and Goholi P/L and their web
sites
from 1st March 2014
As such we/our (we are our businesses indicated just
below)
Australia 4 Wheel Drive Rentals
Australian Business No. 54 561 356 425
Northern Territory Travel Agent.
We are a registered business in Northern Territory.
Goholi Pty Ltd
Australian Company ABN 13117423024 Com No. 117423024
Northern Territory Travel Agent.
We are a registered business and company in Northern Territory.
Goholi Pty Ltd - Australia 4 Wheel Drive Rentals - An Associated
Group - Based in Darwin NT Australia
Tel: International +61 8 7999 7511
Fax: International +61 8 7999 7510
Email: info@australia4wheeldriverentals.com
GPO Box 3410 Darwin, Northern Territory, Australia
Postal address for correspondence: P.O.Box 3410, Darwin, Northern
Territory, Australia 0801
Including (though not restricted to) our websites:
http://www.australia4wheeldriverentals.com/
http://www.australia4wdrentals.com/
http://www.australia4tours.com/
have redesigned our privacy policy to reflects the requirements
of the Australian Privacy Laws 2014 ans as such reference
said clauses throughout the following information in the faith
and goodwill of compiling with said Australian Privacy Laws
changes.
The Privacy Policy of
Australia 4 Wheel Drive Rentals and Goholi P/L and their web
sites
from 1st March 2014
Externational links relevent to the Australian Privacy laws
http://oaic.gov.au/images/documents/privacy/applying-privacy-law/app-guidelines/chapter-1-app-guidelines-v1.pdf
http://oaic.gov.au/images/documents/privacy/applying-privacy-law/app-guidelines/chapter-5-app-guidelines-v1.pdf
http://oaic.gov.au/privacy/applying-privacy-law/app-guidelines/chapter-8-app-8-cross-border-disclosure-of-personal-information
Open and transparent management of personal information
The Goholi and Australia
4 Wheel Drive Rentals group is committed to
protecting and maintaining the privacy of your personal information.
:: What
you consent and agree to
When you provide us with your personal information, you consent
and agree to our use and disclosure of your personal information
in accordance with this policy including, and particular to:
a. Our use and disclosure of that information in order to
provide the service you have requested and for any other compatible
purpose including the management, protection and development
of our business;
b. The disclosure of your personal information to entities
in the case of Australian Rentals and tour operators. This
may include disclosures to any supplier, our service providers
and program partner organisations; and
c. Our use and disclosure of your personal information for
direct marketing purposes.
:: Information
Request
The Goholi and Australia
4 Wheel Drive Rentals group request in their
quote request forms and email correspondence enquiries a client/individuals
or organizations select details so as to ascertain if we can
assist that person with their enquiry further. We request
a proper name such as title so we know how to address the
client correctly, the clients first name and surname so we
can maintain a client management system for that clients enquiries,
we also request the clients contact details such as address,
email and telephone number.
http://oaic.gov.au/images/documents/privacy/applying-privacy-law/app-guidelines/chapter-1-app-guidelines-v1.pdf
Extract: For example, a policy may list sensitive information
relating to 'health information about an individual', 'racial
or ethnic origin', 'criminal records', 'religious affiliation'
and 'political opinions.'
We request the clients citizenhip as this now a requirement
from our major self drive supply hire operators requirement
as there are Australian/New Zealand resident/citizen rates
applicable on most requests. We request the ages of all travelling
but require the drivers age as the min age requirement applies
to self drive hire and also child ages due to Australian child
restriction laws. The same applies for tours with ages of
seniors as the tour company may request a medical certificate
of a passenger on strenuous adventure tours and children may
be to young for select adventure tours.
:: We
have collected this information in order to provide the best
possible service to you
To this end we may use the information that you provide for
the following purposes:
• Provide the services you request
• To request information and availability of suppliers when
required.
• To process any quotes that you might make on our site.
• To process any ETickets and bookings that you might make
on our site.
• To process any transactions that you might make on our site.
• To help provide any other services that you have requested.
• To offer the most relevant information suitable to your
and your interests.
• For any marketing, promotional, publicity, direct marketing
or market research that we might undertake. • For any other
purposes for which you have given permission.
• Debt collection agencies, in the event of your default in
payment of monies owed to us
• Government, regulatory and law enforcement agencies where
the disclosure is required or authorised by law.
:: Your
Right to change your contact details
It is your right to change your contact details we are holding.
To do so we will reference the initial email or tel as verification
- info@australia4wheeldriverentals.com
or for tours info@australia4tours.com
:: Who
can I contact for further information?
If you have any questions about how we handle your personal
information or if you believe that we have handled your personal
information inappropriately, you can contact us in the following
ways: info@australia4wheeldriverentals.com
or for tours info@australia4tours.com
:: Access
to your information
You may ask us to give you access to personal information
we hold about you at any time. This access is subject to certain
exceptions. You may not obtain access to information relating
to existing or anticipated legal proceedings between us and
you. You can request access to your information by email or
phone. You will be asked to specify the information that you
want access to, and will need to verify your identity before
we are able to provide the information. If you believe the
personal information that we hold about you is inaccurate
or incomplete, and we do not agree, we will provide a statement
expressing your disagreement with the information where the
information is stored.
IP address and Aggregated Data
We use your IP address to help increase efficiency, diagnose
possible problems with our servers, and to administer our
Web site. Your IP address is used to gather broad demographic
information. this is for such content management as Google
Analytics to better position ourselves in our position and
ranking across the world wide web. Called Aggregated Data.
This information is generated by our systems as they track
traffic through our sites. This information does not identify
you personally and is not linked to the personally identifiable
information that you may have provided.
:: Cookies
A cookie is a small file that resides on your computer and
is recognized by our server when you visit our sites. A cookie
does not provide us with any personally identifiable information.
It does provide details of your IP address, the computer platform
that you use (e.g. Mac or Windows), the browser that you use
(e.g. Microsoft Explorer, Safari, Firefox or Chrome) and what
domain you are accessing our sites from. With this information
we can do the following:
•Track traffic patterns to our site.
•Ensure that the most relevant content is being shown.
•Allow you to enter certain site member services without having
to log in each time you visit.
•If you would rather we did not use cookies with you, you
can refuse them by turning them off in your browser and/or
deleting them from your hard drive. You will still be able
to visit our sites.
:: External
Links
This site contains links to other websites.
We show external links to such sites for you our client to
gather information. This can be from currency calculations,
to Australia national parks managment,
Australia 4 Wheel
Drive Rentals is not responsible for the privacy practices
or the content of such Web sites.
:: External
Links To Other Websites Our Group Manage Or Own
The Goholi and Australia
4 Wheel Drive Rentals group are involved in
a number of industries. Our centric businesses are IT and
Travel/Tourism in Australia and Asia. As such we often have
external links in tourism to our other products and information
for our clients to make travel plans such as adventure tours
and a choice of 2wd car hire, 4wd hire and campervan and motorhome
hire. As well as a number of our sites that have been designed
to provide area information on a destination such as Litchfield
National Park for our clients.
:: External
Affiliate Links
The Goholi and Australia
4 Wheel Drive Rentals group have affiliate
partnerships with tourism organizations such Apollo, THL Holdings,
Wotif and Tour To Go and soon more new affiliate agreements.
These agreement were made to offer our clients a choice of
products we can't assist with such as last minute bookings,
select day tours, hotels and 2wd car hire across Australia
and motorhomes, hotels and flights across the world.
The requirement to implement practices, procedures and
systems is qualified by a 'reasonable steps' test.
and
Procedures for identifying and responding to privacy breaches,
handling access and correction requests and receiving and
responding to complaints and inquiries.
:: Information
Storage and Security
The Goholi and Australia
4 Wheel Drive Rentals group - access is by our
IT team (9 years experience with us and security checked)
and our management and staff. Staff and IT and management
are regularly informed of Australian, Overseas government
policies when aware and applicable.
Older information and records are kept on contract in sealed
boxes at a specific business for Records Management and Storage
in high security commercial premisses with strict access policy
and government approved security level procedure in Darwin
Australia. It protects and stores documents for more than
140,000 organizations worldwide.
:: Information
Storage breaches
The Goholi and Australia
4 Wheel Drive Rentals group - measures for any
breaches and actions to secure breaches are reguraly regularly.
:: Information
Data Storage
The Goholi and Australia
4 Wheel Drive Rentals group - use a number of
secure storage methods such as safes, banking security facilities,
inhouse security measures apply and commercial hi-tech secure
data storage. We have were possible secured our data were
possible.
:: Are
we likely to disclose personal information to overseas recipients
(APP 1.4(f))
The Goholi and Australia 4 Wheel Drive Rentals group director
is associated and owner of Urban Rhythms Tours, Adventure
& Travel Sdn Bhd (KPL 4991) and Urban Rhythms IT . As such
on occasions we mention to clients we can assist with overseas
travel or IT services if they so desire.
:: Telecommunication
Systems
The Goholi and Australia
4 Wheel Drive Rentals group - use a number of
telecommunication systems. Telstra is our major supplier followed
by Virtutal Australia. Our calls are not recorded or
monitored.
:: Emails
When we collect personal information reasonable steps are
taken to keep that information secure and to protect that
information from misuse or loss and from unauthorized access,
modification or disclosure. Please note however that total
security of data transmission over the internet cannot be
guaranteed as being completely secure. Hence, we cannot guarantee
and we do not warrant the security of information transmitted
to us over the internet and you acknowledge that you do so
at your own risk.
:: Security
Methods and Procedures
This site has security measures in place to protect the loss,
misuse and alteration of the information under our control.
:: Our
Suppliers
On occasions we request a supplier to quote directly to
you without notice and we also supply our supplier with your
contact and requests details to be able to quote. The reason
being we their agent or known to them do not have the product
you the client require or availability and the said supplier/operator
may.
By entering this site, reading our terms which is required
to enter and use this site and use our facility it is understood
that you agree with this.
:: We
reserve the sole right to quote, reply and ticket any request
We reserve the sole right to quote, reply and ticket any request
made to any of our websites, business or staff.
We reserve the right to refuse to assist
in any enquiry - as that client may seem unreasonable in their
request, it's beyond our knowledge or ability to assist, or
the client may have intimated or been hostile to our staff.
Quotes without a correct full name or
contact details may not be answered or offered a external
link to see general pricing or alternative supplier options.
Further more (we reserve the sole right)
quotes and secure forms appearing to be false in any form,
matter or way will not be processed as we have measures in
place to detect such actions.
Any claim relating to the
material/s contained in this site shall be governed by the
laws of Australia.
:: We
reserve the sole right on how we reply to a individual wishing
to remain anonymous to request a quote, reply to an email.
At certain times a individual will email or telephone
request a general price only without set dates or locations
and will not wish to offer their name or location. If this
individual wishes this then we will draw their attention for
self drive to recommended prices at www.australia4wdrentals.com
and for tours to prices at www.australia4tours.com. As in
tours prices are seasonal and so to for self-drive and location.
If said individual wishes
to know availability we will have the right to choose to further
assist the individual or direct said individual to that relevant
supplier or operator.
:: Spam:
It is The Goholi and Australia 4 Wheel Drive Rentals group
and its staff policy not to contact clients unless they have
originally requested information from one of our web sites
or to update then on new products released such as a new supplier,
current or future specials on offer, industry warnings, information
destination area webistes, industry news or our latest IT
services such as a pricing database for the convenience of
customers.
:: Virus:
Antivirus software in place is from AVG Australia on All systems.
:: Hacking:
Our systems work on a number of different anti-hacking programs.
:: Copyright
Laws:
The content of this site is protected
by Australian copyright laws. Unauthorised reproduction or
distribution of content is prohibited. The
Goholi and Australia
4 Wheel Drive Rentals group respects
the intellectual property of others, and we ask our users,
and visitors to our web sites, to do the same.
:: Fraud
& Abuse Protection:
The material and content on this Web site is provided by The
Goholi and Australia
4 Wheel Drive Rentals group for informational
purposes. By using the The Goholi and
Australia 4 Wheel
Drive Rentals group and/or downloading
any material from this site, you agree to the following terms.
Those who choose to access this site from locations other
than Australia do so on their own initiative and are responsible
for compliance with applicable local laws. You may not use
or export the materials contained in this site in violation
of applicable Australian and international export laws and
regulations.
:: What
About Our Advertisers and Business Partners?
This Privacy Policy only relates to our sites. You should
be aware that we are not responsible for the practices of
our advertisers or business partners. Our site may contain
external links to other web sites. It is strongly recommended
that you should check their privacy policies before providing
personally identifiable information to them or any other third
party.
:: Can
We Change This Policy?
In order to reflect the fact that our business is growing
constantly, we reserve the right to change this policy at
any time. We will notify site users of any changes to the
Privacy Policy.
:: Terms
and Conditions
Australia
4 Wheel Drive Rentals Terms and Conditions
:: Security
This site has security measures in place to protect the loss,
misuse and alteration of the information under our control.
:: Contacting
the Web Site
If you have any questions about this privacy statement, the
practices of this site, or your dealings with this Web site,
you can contact for destination or vehicles info@australia4wheeldriverentals.com
or for tours info@australia4tours.com
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